Effective Date: 01/04/25
Welcome to the MF Dressage website (referred to as "we", "us", or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, participate in our events, or interact with us. By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
MF Dressage is a website dedicated to providing information, news, and events about dressage.
2. What Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: such as your name, email address, postal address, and telephone number.
- Account Information (if applicable): username, password (encrypted).
- Payment Information (if you purchase event tickets or merchandise): processed securely via third-party payment providers (we do not store payment details ourselves).
- Communications: emails, contact form messages, feedback, or inquiries you send us.
- Marketing Preferences: your preferences for receiving updates, newsletters, or marketing communications.
- Technical Data: your IP address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: information about how you use our website, including page views, event registrations, and interactions with our content.
- Cookies and Tracking Technologies: please see our [Cookie Policy] for more information.
3. How We Collect Information
We collect your information in the following ways:
- When you fill out forms on our website.
- When you sign up for newsletters or updates.
- When you register for or attend our events.
- When you correspond with us via email or social media.
- Through cookies and similar technologies when you browse our site.
4. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website and services.
- Respond to your inquiries or support requests.
- Manage event registrations and communications.
- Send newsletters, updates, and marketing communications (only if you have opted in).
- Monitor and improve our website and services.
- Comply with legal obligations.
5. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent: where you have given clear permission for us to process your personal data.
- Contract: to fulfil a contract with you (e.g., event registration).
- Legal Obligation: to comply with a legal requirement.
- Legitimate Interests: for our operational and administrative purposes, unless overridden by your rights.
6. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Service providers assisting with website hosting, email communications, event management, and marketing.
- Payment providers for processing purchases.
- Legal authorities if required to comply with legal obligations.
All third-party providers we work with are required to comply with data protection laws.
7. How We Protect Your Information
We use appropriate technical and organisational measures to protect your personal data, including:
- Secure servers and encryption technologies.
- Restricted access to personal information.
- Regular monitoring of our systems for vulnerabilities.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
8. How Long We Keep Your Information
We retain your personal data only as long as necessary:
- To fulfil the purposes we collected it for.
- To comply with legal, accounting, or reporting requirements.
When your information is no longer needed, we securely delete or anonymise it.
9. Your Rights
Under the UK GDPR, you have the following rights:
- Access: request access to your personal data.
- Rectification: request correction of inaccurate data.
- Erasure ("Right to be forgotten"): request deletion of your data.
- Restrict Processing: request restriction of processing.
- Data Portability: request transfer of your data.
- Objection: object to processing based on legitimate interests.
- Withdraw Consent: withdraw your consent at any time where processing is based on consent.
To exercise any of your rights, please contact us.
10. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. For detailed information, please refer to our [Cookie Policy].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page and, if necessary, notify you.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
· Email: Contact Us
· Postal Address: MF Dressage, WR6 6BQ
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.